Gaichu website bar colours.png

I T   S U P P O R T    S E R V I C E S   -   L E V E L S  &  C A P A B I L I T I E S 

Computer Processor

Our Capabilities 

All our engineers are vetted, trained and certified to deal with all IT support levels, including basic, advanced and the most complex technical support with Servers, Networks and End-User Computing (EUC). 

IT Support L1_v1.png

Level 1 

Tech will provide with smart hands to offshore remote engineers.

 

 

 

 

Read more

IT Support L2_v1.png

Tech will provide with smart hands capabilities and basic configuration of devices.

 

 

 

Read more

Level 2

IT Support L3_v1.png

Tech can perform all work on his own and handle advance level configurations.

 

 

 

 

Read more

Level 3

IT FTE Support_v1.png

IT Full Time Engineer support to suit your and your customers’ needs. All the IT support needed for your small or medium sized business.

 

Read more

FTE