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I T   S U P P O R T    S E R V I C E S   -   L E V E L S  &  C A P A B I L I T I E S 

Computer Processor

Our Capabilities 

All our engineers are vetted, trained and certified to deal with all IT support levels, including basic, advanced and the most complex technical support with Servers, Networks and End-User Computing (EUC). 

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Level 1 

Tech will provide with smart hands to offshore remote engineers.





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Tech will provide with smart hands capabilities and basic configuration of devices.




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Level 2

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Tech can perform all work on his own and handle advance level configurations.





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Level 3

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IT Full Time Engineer support to suit your and your customers’ needs. All the IT support needed for your small or medium sized business.


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