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Managed Services

At Gaichu, we strive to deliver high quality Managed IT Services coupled with quick turn around time and swift response. This is our commitment and philosophy, not just a tag line. We don't compromise on our promises and principles. Always working tirelessly to ensure you succeed.

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I T   S E R V I C E S   A T   A   G L A N C E

Home: Services
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HELPDESK SOLUTIONS

We offer 24/7 NOC and Helpdesk Solutions, providing cost-effective IT support services.  

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Gaichu IMAC Services

IMAC
SERVICE

Gaichu handles IMAC service related to your data center and office. Whether you need data center relocation, hardware installation, or changing your data center equipment.
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Gaichu Third Party Maintenance

We have the capability to provide resources globally and resolve data center issues within 4 hours.
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THIRD PARTY MAINTENANCE

Gaichu Full Time Resource Allocation

We have designed our full time engineer allocation program to be flexible and fully adaptable to your business needs.
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FULL TIME RESOURCE ALLOCATION

Gaichu Asset Disposal and Destruction

Our highly skilled engineers can help customers with destruction and disposal of assets in compliance with WEEE regulations.
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IT ASSET DISPOSAL & DESTRUCTION

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CYBERSECURITY

We offer 24/7 Managed Cybersecurity Services powered by Overwatch, including both Detection & Response and Threat Prevention solutions.

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Gaichu Retail Support

In today’s world a simple loss of connectivity means lost sales and customers. Gaichu’s technical team minimizes downtime to keep our customers operational. Ream more

RETAIL
SUPPORT

Gaichu Resource on SLA

Need a resource in 4 hours? Gaichu provides customers with flexible SLA options.
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RESOURCE
ON SLA

Gaichu Global Deployments

Our team of experts have extensive experience in deploying desktops, servers and network devices globally. 
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GLOBAL DEPLOYMENTS

Gaichu AV Technology

We at Gaichu specialize in audio video installations. Our team of experts can install and deploy AV equipment in any environment.
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AV
TECHNOLOGY

Gaichu Wireless Surveys

WIRELESS
SURVEYS

Our global reach enables us to provide wireless survey services in a fast, efficient manner.
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Home: Coverage
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G L O B A L   I T   S U P P O R T  

Gaichu Global Coverage

WE ARE WHERE YOU NEED US 

With access to 1200+ engineers and consultants across EMEA, APAC and North America, we are passionate about providing truly global it support. Our extensive network lets us not only support all major cities and smaller cities but gives us the ability to deliver IT services in many remote areas as well. We specialize in providing Level 0 to Level 3 engineers with availability of 24/7 across different regions. On top of all that, we aim to provide service within 4 hr/NBD in many locations. 

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W H Y   G A I C H U   I T  S U P P O R T

Wave
IT Support 1200 + Engineers Globally

1200 + Engineers Globally

IT Suport L1 to L3 Engineers and Consultants

L1 to L3 Engineers & Consultants

IT Support Flexibel SLAs options

Flexible SLA

Options

IT Support Competitive Pricing

Competitive

Pricing

24 X 7 Helpdesk

24 X 7 Helpdesk

Fast & Reliable Response IT Support

Fast & Reliable Response Times

IT Support for OEM Technologies

Support for OEM Technologies

IT Support in English & Local Language Support

English & Local Language Support

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O E M   T E C H N O L O G I E S   I T   S U P P O R T

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